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Windows 10 USB-C to HDMI not working

I got a Thinkpad laptop had one HDMI out and one USB-C, bought a cheap USB-C to HDMI converter at Amazon, originally works fine for me to hook up to two external monitors.

However, after some time, whenever I remove all the peripherals, and take my laptop out, after hook up everything back, this USB-C TO HDMI always giving me trouble to get back to work.

Here’s what I found to make it work again after tons of attempts:

  • Unplug the USB-C to HDMI dongle
  • Open Device Manager of Windows 10, navigate to Monitors
  • Right click on it then choose: Scan for hardware changes
  • Wait till it finished scan, plug the dongle back, and re-do the same thing: Scan for hardware changes

Wola, the display comes back like magic!

All right, the magic is to find the root cause:

Critical Intel Thunderbolt Software and Firmware Updates – ThinkPad

Symptom

Systems may experience any of the following symptoms:

  • USB-C port not working
  • Intel Thunderbolt controller not visible in the OS/Device Manager
  • USB-C or Thunderbolt docking stations not visible or having connectivity problems
  • HDMI output not available
  • System battery not charging with a USB-C power adapter connected to the USB-C port
  • Intel Thunderbolt pop-up error message
  • Intel Thunderbolt safe mode error message
  • BIOS Thunderbolt communication error or hang during POST

These symptoms may occur after 6 to 12 months of typical usage.

Update the new firmware and higher driver package solve the problem


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